Terms & Conditions

GENERAL TERMS AND CONDITIONS (GTC)

1. Scope

These terms apply to all orders placed in the New Garden Design online store.

2. Contracting Party

The purchase contract is concluded with:

HVL ECOMM LLC
Company Number: 39-3040933
150 Washington Avenue, Suite 201
Santa Fe, NM 87501
USA

3. Offer & Contract Conclusion

By clicking the “Buy Now” button, you submit a binding purchase offer.
Order confirmation is sent by email.

4. Prices & Taxes

All prices are in EUR and include applicable VAT.

5. Shipping Conditions

Shipping is carried out by our logistics partners. See Shipping Policy for details.

6. Payment Methods

We accept, among others:

• PayPal

• Credit Card

• Sofort / Klarna

• Apple Pay / Google Pay

7. Retention of Title

Goods remain our property until full payment has been made.

8. Warranty

Statutory warranty rights under German law apply.

9. Liability Disclaimer

We are not liable for:

• Delivery delays caused by shipping providers

• Damage caused by improper use of products

10. Dispute Resolution

We do not participate in dispute resolution procedures before consumer arbitration boards.